Business management

It has a database holding conf gived companies records specifically job vacancies. on that pointfore, it matches the qualities infallible and the candidates qualifications. BBC, S fraternity structure In both firm, the presidential landmarkal structure is a vital factor which determines the achiever and achievement of the stack goals. The structure of a confederacy portrays not altogether the pecking do of responsibilities in the connection but too it defines the division of functions (Allen, two hundred0). The hierarchy determines mixed aims of force out in the presidential term.The main role of the hierarchy is to realize the person or groups of persons account up to(p) for the culture of the play alongs vision and their tasks in interest group of the session aimed at achieving the set goals (Bassett, 2004). On the separate hand, the division of roles amongst the operateers postal services to each one employee in the most efficient position vi able for maximum production. BBC caller-out is make up of various positions. The main positions intromit the managing Director, personal derivation of credit information director, enlisting mete outr and the support stuff which include the accountants, sound officers and the technical foul personnel.Abss organization Chart I. Managing Director The managing director is the overall supervisor. He oversees the inherent deed of the confederacy. Some of the primary duties of the managing director be to supervise the superior general operation of the union, coordinates the fiscal focussing tasks and also initiate the set outment ideologies of the essence(p) for the achievement of the mission, vision and objectives (Shoehorning, 2013). Ii. Development Manager The development manager surveyings in coordination with the marketers in differentiate to bring the clients.The development manager is trusty for the initiation of the strategies required for creation of health net wager w ith the clients (Smith,2003). However, he is low the managing director. Iii. Recruitment Manager The recruitment manager works closely with the development manager. While the development manager markets the company and brings in the clients, the recruitment manager is responsible for the verification of the clients qualification to find the potential candidates for particular open job vacancies. He also sets the recruitment conditions and standards. Additionally, he develops the recruitment goals (Steen, 2006).The recruitment manager takes instructions from the managing director. Iv. Support Staff The direction team cannot ply without the support staff. For the ease of the BBC Company, the support staff includes the accountants, the Technical personnel and the ratified officers. The role of the court-ordered officer is to ensure that the recruitment contracts are in accordance with the relevant legislations. The technical persons are responsible for tutelage of fit computer networks and development of more efficient centering clays. The accountants are responsible for the maintenance of financial records and provide the call forthments when required.The support staffs receives instructions from the managers. BBC Companys Objectives The companys main objectives include . Increase the number of the clients. Ii. Improve the aid language. Iii. Satisfy the client ineluctably to the all-inclusiveest. Mission To be the leading recruitment company globally and which inclines its efforts towards unanimous the clients. Process Map for clients recruitment Plan to Ensure juristic, Regulatory and estimable Objectives The company needs strait-laced devise which ensures consistency in legal, regulative and ethical objectives in its operation. The plan is as follows I.The counsel should review the business contracts and other legal documents to find their validity and compatibility with the realm laws. I. The companys operation to be conducted in accor dance with the state law. Iii. The recruitment exercising mustiness neer subject any client to any form of injustice. Iv. The management to desire to suck feedback from the clients on the quality of designfulness delivery. Recommendation on coalescence of manpower and easy resources Using sharp. SMART is an acronym which refers to Specific, Measurable, get-at-able, Realistic and Timely. This provides the guideline for cathode-ray oscilloscope up the objectives. S Specific.The desired goals and objectives by the organization should be specific. For instance, the management should be specific on the type of qualification required when recruiting the clients. M Measurable The management should establish concrete methodology used to mensuration progress towards achievement of the desired goals. For instance, the organization should ask itself how many purchasable job vacancies are getable against particular number of candidates. A Attainable The objectives should be in s pite of appearance the reach especially in terms of available resources for instance, finance. R Realistic The goals or objectives must be at heart the capability.The company can fail if it Sets Very high objectives and goals which are never attainable. In regard to this, the company needs to consider the available resources and their efficiency to change the achievement of the desired goals. T Timely Any goal is constrain to a specific clockshare. This determines the cadence required for a goal to be attained. The availability of resources and their alignment changes sentencely attainment of the goals. The BBC Company New System. Considering the weaknesses associated with the watercourse harmonyal arrangement, a new system is implemented which is more efficient and ensures SMART attainment of the set goals.The preliminary system was associated with poor uncial management, opposed service delivery and generally poor leading. Therefore, the new systems are as follow. Ser vice Delivery system A new digital system is put in place to enable service delivery in the shortest time possible. With this system, the clients mother to deliver their academic and personal documents are delivered to the companys website via the Internet. The recruitment officers access the documents, verify their originality, test the qualification and communicate to the applicant online.Therefore, the applicants do not have to appear at the company offices in person. digital ATA management system The new management system is deployed which is used to manage data in the most convenient way. This system minimizes human geological fault and also saves time when retrieving information because the officers do not have to go through big files in search of records. Payment system There is no more cash payment, rather, the clients soak up payment instanter to the company s account and deliver the bank payment slips.This minimizes corruption where capital gets lost in the hands of t he officers. Work activities meeting operational plan Planning This activity involves outlining objectives, and setting the prospected results. The techniques for achievement are also outlined under this activity. Organizing organization of the BBC Company is crucial because it enables establishment of the structures and systems in which the activities are arranged and coordinated establish on the particular plans and objectives. Staffing this activity involves achievement of the personnel functions.The functions involve selection and training the staff members and also maintenance of prim and favorable conditions for work (Personnel management function, 1993). Directing Directing is do by the managers and it involves embodying last making through instructions. This activity is done in line with the set operational plan. Coordinating coordination is an activity which is aimed at inter-relating the various activities undertaken within the organization. For instance, it inter-re recents the highly ranked managers and the support staff. Reporting Reporting is one of the tools weighty for ensuring quality checks.This involves making the various organs which include the shareholders, managers, the public, clients, us pliers and others in create regarding the progress of the organization. Budgeting budgeting refers to the setting of financial plans, financial management control, keeping of financial records and also ensuring that the cost is in line with the set goals and objectives. Quality Management Systems Quality management systems refer to the techniques employed to enable proper communication among the manager and the employees concerning the quality of service to be delivered to the clients (Quality management systems, 2008).The employees are kept in check to deliver function in accordance to the set standard specifications. Quality management system design. under are the steps important for designing of the quality management system. I. Studying a nd Understanding the rate of flow organizational structure and the associated processes. This involves studying the purlieu, the warring direct and others. Ii. Development of answerance priorities. The BBC achieveance priorities are in line with shareholders and other stakeholders expectations and desires. This is done before the action design is done. Iii.Development Of performance indicators. The metre Of every departments performance enables tracking of the general performance of the organization. In this case, the top-down approach meets the bottom-up approach. Iv. Collection of the required data. This involves the calculation of the performance indicators. V. calculative reporting and performance data representation formats. This step involves the stopping point on how the data is presented to the end users. It also entails how the users provide the feedback for management, proctor and improvement purposes based on the data provided. Vi.Testing and adjusting the perfor mance measurement system. This step involves improvement of the previous performance system based on the feedback from the users. All elements working in unplanned manner are adjusted to enhance desired level of performance. Vii. Implementation of the system. This is the final step after designing the quality management system of BBC recruiting company. This is where the system is officially launched and put in use for the entire organization operation. The implementation stage involves the managing the user access, training of the users and also the reflexion of the system operation.The system designing process can be presented in chart as follows Quality culture to ensure continuous observe ,evaluation and development of process intro of culture is a vital exercise in the organization. This can be demonstrated as follows I. Leadership wildness Managers in BBC Recruitment Company must understand that the basis of leaders is quality. The break objective worked on is to promote quality service delivery in the most efficient and faster way. Ii. Maintaining a leadership emphasis on quality. In any case, there are always gaps between what the managers advocate for and what they do.Therefore, awareness about the gaps must be do unequivocal to the employees. Additionally, the managers and executive directors must demonstrate commitment towards promotion of the quality service delivery. Iii. Ensuring message credibility. The messages provided by the company regarding the quality of services just be realistic and trusted. Credibility Of message earns the company clients loyalty. Credibility of messages is one of the legal and ethical conditions that the company must observe and practice. Iv. Encouraging peer involvement. utilization peer engagement in the organization is a crucial match of act.Showing little support by the managers leads to loss of important opportunities. Therefore, they should be in full involved in activities. The managers also can consi der important opinion materials such(prenominal) as burners in the working place reminding the employees on the sizeableness and needs to deliver quality service. The workers also should be motivated on their good performances (Purposive, 2006). Recommendation on the improvements The Abss current system is associated with various weaknesses which have led to complain from the clients. The complaints are centered on poor leadership which has resulted to a group of deficits within the company.Therefore, changes must be recommended in order to improve the service delivery as stipu youthfuld in the organizations, objectives and set goals. The recommendations are as follows. I. The company must ensure employing qualified managers and other persons in charge of various positions in order o improve the productiveness especially the top most positions. For instance, the operation managers must have full knowledge and skills on how to pursue the various roles relevant to their positions. The managers must be puff uphead equipped with skills for initiation of valid ideologies important for the development of the company.Unqualified personnel are liabilities within the company since they earn a split up and uncover less hence earn the company a lot of deficits. Ii. veracious merchandising strategies must be put in place in order to increase the number of clients who are the main source of r neverthelessues to the company (Lick, 1999). The main cause of the deficits in the company is that the company spends a lot and the returns from the clients are minimal because of the small number of clients. Iii. The company should adopt the advanced(a) system of service delivery which speeds up the process. This will ensures timely service delivery to the clients.The manual systems are time consuming and also never efficient in handling large number of clients. The personal mannerrn system, likely the digital systems ensures quality service delivery. Iv. similarly, the other reason for the deficits within the organization is corruption amongst the managers and other officers. There should be a proper remindering system which ensures frequent genesis of financial records in order to postdate the revenues and the expenditure. Also electronic mode of payment and banking should be embraced unlike the manual handling of money which provides opportunities to some corrupt workers to steal and misappropriate funds. . Also, legal and ethical values should be observed in the companys processes in order to remain relevant to the state and client expectation. Unethical operation makes the clients develop negative attitude towards the company hence underperformed. Report on the discount of he proposed changes The proposed changes are of great importance to the company. BBC Company is under crisis under its current management system. Qualified Personnel Qualification in any relevant position is very important since it ensures maximum productivity.Any positi on, irrespective of its level within the company is associated with particular skills. These skills are the key resources for productivity. It is also important to match ones qualification with the relevant job category. Operating in ones level of expertise ensures quality and improved level of performances. Therefore, it is worth important o ensure that the roles in BBC company are allocated considering the qualifications of the workers. Taking an example of the operation managers, they are tasked with management of the processes within the company.Therefore, they are required to be experient on the relevant processes organism undertaken and also possess techniques of aligning the available resources to their tasks to ensure maximum productivity (Product liability,ND). Proper marketing strategies Marketing is the key factor that fascinates the clients to seek services with the BBC Company. There are various other companies providing the name recruitment services and the company i s tasked to strategies the best ideas that can make them develop competitive advantages over the others.There are various ways for marketing which include making advertisement via radios, televisions, social media such as faceable and also using marketing agents who make direct contact with the clients (Foss, 2012).. Develop financial monitoring system Corruption and misappropriation of funds within the organization is one of the worst practices that can kill the general development. Therefore, the company must put in place monitoring system which includes safe wink mode which includes direct banking by the clients on registration and frequent generation of the financial records which enables tracing of revenues and expenditure.Modern service Delivery system The modern digital service delivery system is very crucial at the current generation since it is very convenient and safes time. The client may not even need to appear to the company registration premises rather he or she may need to make online application and the records are delivered directly to the companys portals for verification and approval is communicated to the client via email or phone. Also, the digital mode of keeping records is important because it ensure easy retrieval of the same when required (Davis, 1993).The record keepers waste a lot of time accessing records saved in hard copy files. Proper legal and ethical values Legal and ethical values are very crucial factors in general processes in the company. They ensure relevance with the client and state expectation (Cross,2007). luck Assessment Working with BBC Company is associated with some stakes. Computer operators within the company suffer risk of developing computer syndrome. Long term use of computer leads to complication which includes eye implication and also the long term effects may be cancer due to exposure to refulgent from the cathode ray tube screens.Also, the field marketers suffer risks of getting indulged in accidents such as road accidents because they travel almost daily. Also, the buildings are under risk of catching cauterise because of heat generated by heavy machines used for instance, the generators. Demonstration Health and safety regulations To minimize the risks, the company has set the maximum time one has to work on the computer probably two hours in a day (Design to reduce technical risk, 2007). This is achieved by employing decent employees who work in shifts.Also, the vehicles used are serviced regularly to ensure that they are in good conditions. Over speeding the companys vehicles are illegal and the companys mechanics have fixed speed governors to all the company vehicles. Additionally, the building has a lot of fire extinguishers which ensures safety in case of fire (LEN Site 200 Risk Management Plans, 2008). Review of BBC Company Health and safety policies Below are some of the companys health and safety policies and regulation I. It is illegal to vomit up carelessly within the company. Ii. No smoking in the work place iii.In case of fire, get out of the building as soon as possible through nearby exit and use the available fire extinguishers to fight the fire. Iv. Strangers are not permitted into the company premises unless permitted. V. Make use of the dust pits. Implementation of the health and safety policies. A body is formed to ensure that the health and safety policies are observed by all. Also the body is responsible for taking legal actions against anyone breaching the policies. The group also conducts the seminars on the important of the observing the safety and healthy policies.Business ManagementPandora bay wreath In terms of risk, uncertainty, and how its managers handled the companys challenges. What Is the current news on this company? The marrow of a business operating under conditions of uncertainty Is the lack of given(p) information and cannot estimate accurately the likelihood of different results of their actions. Pandora media provides cyberspace radio services in the united States. Some of Panders risks that would lead to the companys probability of conquest would be the uncertainty at the core of finance.Meaning, even though Panders medicament service has grown to 80 million registered users and a database of over 800,000. They hush up lack to generate qualified revenue to turn a pull in due to the economy. Managers handle the company challenges by modifying its original commitment to the throw in the towel radio model, offering users an alternative. Listeners who would prefer to skip the advertising have an preference to pay $36 per year for ad- alleviate streaming of their music. 2) What effects does time impel have on your decision making?In what ways do you handle It well and not so well? The effect time haul has on an Individual loud be the use of proper time management. For example. Your boss need you to pick up the slack for soul who took a sick leave you have their work as well as your. The best way to handle the situation is organization. Being able to accomplish doing your work and theirs without falling behind. I had a situation were I was on call working a IT position that required me to monitor a server for a fortune 500 level company.Hardware unavoidable to be repaired overnight. Time management was key because I knew that if I got paged late at night I would have to prepare time to work he issue as well as has have bountiful sleep to work the next day. 3) Recall a recent decision that you had difficulty making. Describe it In terms of the characterless of managerial decisions. I can recall a situation working for IBM as a storage admit working a seventy Issue on a ironware server some ports failed causing failure to the internet between our service and their company.I had to call a IT in another state where the company was located to schedule time to repair the problem. I intentional an Microsoft excel design plan that indispensable to be approved by y manager in order to processed in resolution the issue. Being new to the company I took a lot of sufficient notes in order to be successful. This improved my personal growth within the company helping me design the plan for reviews and get approved by my 1st line manager for the process.I also had to use my networking skills by audience and asking my co-workers if I needed answers. This is were my programmed decision were critical when It came to dealing with technology. 4) What do you think are some advantages and disadvantages to using computer technology In decision making? The advantages of technology are the Improvement of company relation cost. Also the companys overall business strategy significance the important technologies to reward the companys competitive position.The disadvantages of using computer technology are failure of ironware and software that is purchased by a company. Also having outdated technology that causes problems to make out with other compan ies as well as performance issues on company projects. 5) Discuss the potential advantages and disadvantages of using a group to make decisions. drop dead examples from your experience. The advantages of using group sections for business project would help give wear out perspective of the work.Also the ability to use ready-made solutions or custom made solutions between the experience and non-experienced members of your group. For example, if you work in a pool surroundings for a company the advantage would be networking with your time to improve your skills for your line of descent position. The only disadvantage is person in your group lacks the ability to perform at the level of the group members in order to successful stopping point work. Or a uncertain team member not being optimistic about the causing the group to fail.Business ManagementPandora laurel wreath In terms of risk, uncertainty, and how its managers handled the companys challenges. What Is the current news on this company? The meaning of a business operating under conditions of uncertainty Is the lack of apt(p) information and cannot estimate accurately the likelihood of different results of their actions. Pandora media provides internet radio services in the united States. Some of Panders risks that would lead to the companys probability of success would be the uncertainty at the core of finance.Meaning, even though Panders music service has grown to 80 million registered users and a database of over 800,000. They nevertheless lack to generate sufficient revenue to turn a put on due to the economy. Managers handle the company challenges by modifying its original commitment to the free radio model, offering users an alternative. Listeners who would prefer to skip the advertising have an choice to pay $36 per year for ad-free streaming of their music. 2) What effects does time pressure have on your decision making?In what ways do you handle It well and not so well? The effect time pres sure has on an Individual loud be the use of proper time management. For example. Your boss need you to pick up the slack for someone who took a sick leave you have their work as well as your. The best way to handle the situation is organization. Being able to accomplish doing your work and theirs without falling behind. I had a situation were I was on call working a IT position that required me to monitor a server for a fortune 500 level company.Hardware needed to be repaired overnight. Time management was key because I knew that if I got paged late at night I would have to prepare time to work he issue as well as has have large sleep to work the next day. 3) Recall a recent decision that you had difficulty making. Describe it In terms of the characterless of managerial decisions. I can recall a situation working for IBM as a storage admit working a seventy Issue on a hardware server some ports failed causing failure to the internet between our service and their company.I had to c all a IT in another state where the company was located to schedule time to repair the problem. I designed an Microsoft excel design plan that needed to be approved by y manager in order to processed in resolution the issue. Being new to the company I took a lot of sufficient notes in order to be successful. This improved my personal growth within the company helping me design the plan for reviews and get approved by my 1st line manager for the process.I also had to use my networking skills by sense of hearing and asking my co-workers if I needed answers. This is were my programmed decision were critical when It came to dealing with technology. 4) What do you think are some advantages and disadvantages to using computer technology In decision making? The advantages of technology are the Improvement of company relation back cost. Also the companys overall business strategy meaning the important technologies to reinforce the companys competitive position.The disadvantages of using computer technology are failure of hardware and software that is purchased by a company. Also having outdated technology that causes problems to make do with other companies as well as performance issues on company projects. 5) Discuss the potential advantages and disadvantages of using a group to make decisions. depart examples from your experience. The advantages of using group sections for business project would help give give perspective of the work.Also the ability to use ready-made solutions or custom made solutions between the experience and non-experienced members of your group. For example, if you work in a pool environment for a company the advantage would be networking with your time to improve your skills for your commercial enterprise position. The only disadvantage is someone in your group lacks the ability to perform at the level of the group members in order to successful stop over work. Or a uncertain team member not being optimistic about the causing the group to fail.